This page is how you ask us to delete your All Things Swakopmund account. You can use it from a browser — you do not need to open the app. If you never created an account, you can still use the form to ask us to delete any personal information we hold, such as a contact or suggestion message.
How to request deletion
- Fill in the form below with your name and the email address on the account (or the email you used to contact us).
- Confirm that you want the account and associated personal data deleted.
- We may email that address to verify the request is from you.
- Once verified, we delete the account and the personal data listed below within 30 days.
What we delete
- Your account record, including name, email address, and password hash.
- Device and push-notification tokens linked to that account.
- Notification preferences, such as tide alerts.
- On-device listing caches, once you uninstall the app or clear app data.
What we may keep
- Anonymised server logs needed for security and abuse prevention, for a limited period.
- Records we must retain to comply with law, such as a note that a deletion request was processed.
- Business listing content published in the partner portal. That is handled separately with the business that submitted it.
Uninstalling the app removes data stored on your phone. It does not delete an account on our servers. Use this form for that.
More detail is in our Privacy Policy.